Privacy Notice

I take your privacy seriously. This notice explains what personal information I collect through my website and how it’s used.
I am registered with the Information Commissioner’s Office (ICO) in the UK, registration number ZC000196 .

1. Who I am

I’m a sole practitioner counsellor based in Canterbury, UK.
You can contact me at contact@elliecolecounselling.co.uk.

2. What I collect

• Information you send through my contact form (your name, email address and message)

• Basic visitor data via Google Analytics (for example, which pages are viewed and how long visitors stay)

• Cookies, which help the site function properly and enable analytics (see below)

3. How I use your information

• To respond to your enquiries

• To provide counselling services if you become a client

• To understand and improve how my website is used

I do not share or sell your information for marketing purposes.

4. Lawful basis

I process your information based on:

• Consent – when you send a message through the contact form

• Legitimate interests – for website analytics and site security

5. Cookies and analytics

This website uses Google Analytics to gather anonymous statistics about how visitors use the site. Analytics cookies are only set if you consent via the cookie banner when you visit. You can change your cookie preferences or block cookies through your browser settings.
Read Google’s privacy policy here: https://policies.google.com/privacy

6. Your rights

You can ask to see, correct or delete the information I hold about you.
You can also complain to the Information Commissioner’s Office (ICO) if you’re unhappy with how your data is handled: www.ico.org.uk

7. Contact

Ellie Cole Counselling
Email: contact@elliecolecounselling.co.uk
Canterbury, UK